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If you have purchased an existing home that has ACTIVE service, please use this form to request service.
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| Previous Owner Name (*) |
Please input the previous owners name |
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| Your First Name (*) |
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| Your Last Name (*) |
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| Email Address |
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Provide information about your Suncadia or Tumble Creek Residence: |
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| Development |
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| Residence Type |
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| Street Address |
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| Type |
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| Existing Suncadia Telephone # (if any) |
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| Telephone Number |
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Setup cost explanation:
- For homes that have uninterrupted service, there is only a $100 setup. This covers our costs to change emergency 911 service information, provision changes on the network, network identification changes, etc.
- For homes with TV service, DirecTV requires the existing account to be closed and the Set Top Boxes returned via recovery kits. These kits must be ordered by the previous (seller) owners and the account be terminated. The new owners must order service through Atlas Networks and acquire new Set Top Boxes. This is a requirement from DirecTV that unfortunately Atlas Networks cannot change.
- For homes that have had an interruption in service the setup fee covers equipment installation and configuration. When a home disconnects service we remove the equipment to upgrade and maintain software and UPS batteries.
Please note: installation is not started until the setup fee is paid. Thank you for your understanding. |
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| Installation Type |
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Provide information about your primary residence if other than Suncadia/Tumble Creek. Otherwise, leave blank. |
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| Alternate Address |
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| Alternate City |
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| Alternate State |
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| Alternate Zip |
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| Alternate Telephone # |
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| Billing Method |
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| Invoice Delivery |
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| Triple Play Selection |
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If you are not selecting triple play, please select your ala carte service below.
If you are selecting Triple Play, please complete the set top box information below.
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| Select Primary Phone Package |
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| Select number location for telephone line |
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| Select Secdonary Phone Line |
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| Select number location for second telephone line |
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| Internet Package |
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Internet Firewall & Router. You can connect to the internet without a firewall. However, we strongly advise that you install a firewall for your home to help protect your computers and home network. There are three options:
1) Purchase and provide your own
2) Purchase a firewall from Atlas
3) Rent a firewall from Atlas, which includes unlimited support, configuration and free hardware replacement. |
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| Internet Firewall Router |
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| Television |
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| First Set Top Box Type |
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| Additional Standard Definition Set Top Boxes |
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| Additional Hi Definition Set Top Boxes |
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| Additional Information |
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| Please enter the following text: |
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